The offer
Nothing is due when you book. You see the photos first, and you pay only if you are happy with them. Three promises on top of that, written plainly, with nothing buried underneath them.
Nothing is charged when you book and no card is needed. Your first shoot is $99. After that it is $179 for photos and drone aerials, or $279 with the listing video, whatever the square footage. No quote, no size tiers, no surprise line items.
You book for $0 and see the photos before any money moves. If they are not what you needed, you do not pay for them, and I send you $20 on top for the morning the shoot cost you. Already paid and changed your mind? Every dollar goes back on the card, and the $20 still comes. Not a credit, not a reshoot you did not ask for. There is no deadline to beat, and it applies to your first shoot and to every shoot after it.
Average delivery is about 24 hours, usually shot today and in your inbox tomorrow morning. The outer limit is 72 hours from the time you booked. Past that, the shoot is on me: nothing to pay, and you keep the photos and video. That includes me not showing up or not answering you. The only way off that clock is me reaching out before the shoot to cancel or move it.
Why it works this way
A listing photographer is a bet an agent makes with a seller's timeline. If the photos come back flat, or come back late, it is the agent who has to explain it.
So the terms are simple: you pay nothing to book, you pay nothing at all for a gallery you are not happy with, and I hand you $20 for the morning it cost you. If I am late past three days, or I never show and never tell you, the shoot is free on top of that. If the work is good, none of it ever gets used. If it is not, you were never trapped.
Nobody has to argue about whether a photo is good enough. If you say you are not happy, you do not pay (or the money goes back, if you already had) and the $20 goes out. That is the whole test.
See what a shoot costs
The fine print
There is no second document. What is on this page is what applies.
Press Not happy on your booking page, the link is in every email I send you. Or reply to the email with your photos, or write to . Say the photos missed. You do not have to explain why, although any feedback helps me get better. If you have not paid, nothing is due and no payment reminders come. If you had already paid, Stripe returns the money to the original card, usually inside 5 to 10 business days. The $20 goes out separately by whichever way is easiest for you.
Every shoot. Not paying for a gallery you are not happy with, and the $20 that comes with it, applies to every single gallery I deliver to you, forever. That is the part that makes it a happiness guarantee instead of a trial.
Because a refund only puts you back where you started, and a shoot that missed cost you more than money. It cost you a morning, a seller you had to coordinate, and a listing that is now behind. The $20 is not compensation for that, it is an admission that a refund alone is not enough, and it is the reason I would rather get the photos right the first time.
The full resolution files only unlock with the payment, and the photos are not licensed for the listing until it is paid. If you were refunded, the license ends with the refund, so they come down from the MLS and anywhere else they were posted. I am not going to chase anyone over a thumbnail, but a gallery you did not pay for is not a licensed gallery.
The clock starts at the shoot time you booked, not when I get around to shooting, and stops when the email with your photos hits your inbox. If I do not show up, show up late or go quiet, the clock keeps running and once it passes 72 hours the shoot is free. It only stops for me if I contact you before the booked time to cancel or move the shoot. If a seller reschedules mid shoot, or the property is not ready and I have to come back, the clock restarts at the second visit.
Two, and they are both about you rather than me. If you request twilight photos that require a second evening visit, or if you ask for changes to a delivered gallery, those add time and are not counted as late delivery. Everything else, including my equipment failing, my calendar being full, my editing running long, or me simply not showing up without telling you first, counts as late and the shoot is free.
Aerials need safe and legal flying conditions. Rain, high wind or a temporary flight restriction can stop a flight, and controlled airspace near the Metro Detroit airports sometimes needs authorization first. If aerials cannot happen on the scheduled day I either come back for that portion at no charge or take the drone portion off the price, your call.
Yes, any time before the shoot, from your booking page, and there is never a charge for it. You pay after you see the photos, so a cancelled shoot costs you nothing. Full detail is on the refund and cancellation page.
The catch is that I am betting you will book again. Paying you $20 to walk away is cheaper than advertising, and it only works if the photos are actually good. If they are not, the guarantee costs me the shoot and $20 on top, which is exactly the pressure it is supposed to create.
$0 to book, then $99 for your first shoot, photos and aerials, once you have seen them. If they miss, you pay nothing and you keep $20. Book the shoot and see.